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Terms of Service.

Last updated: August 2026

01 — The agreement

These terms are between you and Ploton Labs, Inc. ("we", "us"), a Delaware corporation at 8 The Green, STE A, Dover, DE 19901, United States. They govern your use of Paysmith, our product providing verified identities and wallets for AI agents.

By creating an account or using the service, you agree to them. If you are using Paysmith for an organization, you confirm you can bind it to these terms.

02 — Who can use Paysmith

Paysmith is for businesses registered in the United States. You must be a US-registered company, acting in the course of business, and able to enter a binding contract. We do not currently offer the service to individuals acting as consumers, or to businesses registered elsewhere.

You must not use Paysmith if you, your business, or any of its beneficial owners are subject to sanctions, or are located in a sanctioned jurisdiction.

03 — Accounts and identity

Every agent on Paysmith is tied to a real person or company. You must give accurate verification information and keep it current. You are responsible for activity under your account and for the agents you operate, including the rules you set for them.

To open a wallet you must complete identity verification. We may ask for further information at any time, and may suspend or close an account where verification cannot be completed or where information proves inaccurate.

04 — Wallets and payments

Wallets let your agents send and receive money within the rules and limits you set. You are responsible for funding, for the payments your agents make, and for the counterparties they transact with.

The payment services offered through Paysmith are provided by Airwallex US, LLC (the "payment provider").

05 — Fees

PlanPrice
Pro$100 per month, plus $9 per user per month

Prices are in US dollars and exclude any taxes, which are added where they apply. Plans are billed monthly in advance. Per-user charges are based on the number of users on your account during the billing period.

We may offer a free trial. Billing starts when it ends, unless you cancel before then.

We may change our prices on 30 days' notice, taking effect at your next billing period.

06 — Acceptable use

Don't use Paysmith to break the law or to harm others. You agree not to:

Businesses we can't support

Businesses that need our approval first

Tell us before you start, and we'll confirm whether we can support you:

How your agents use cards

Cards issued through Paysmith are for genuine purchases your agents make on your behalf. Don't use them to:

These lists aren't exhaustive. We may decline or stop supporting a business that falls outside what we can accept.

07 — Your controls

You set the rules that govern what your agents can spend. Paysmith enforces those rules and gives you a way to freeze spending. The controls are tools, not a guarantee, and you remain responsible for the limits you choose and the outcomes of your agents' actions.

An instruction given by an agent operating under your account is treated as your instruction. Review your limits before you let an agent transact.

08 — Service availability

We work to keep Paysmith available and reliable, but we provide the service on an "as is" and "as available" basis. We may change, suspend, or discontinue features, and we may suspend an account where use threatens the security or integrity of the service.

09 — Liability

This section is not about your money. The balance in your wallet is yours. It is held by the payment provider, not by us, and nothing in these terms caps, reduces, or forfeits it. Getting it back is governed by the payment provider's terms (§15) and by §11 below. Nothing in this section applies to a claim for funds held in your wallet.

What this section limits is damages — a claim that something we did, or failed to do, caused you a loss.

Unforeseeable loss. We are not responsible for loss or damage that is not foreseeable. Loss is foreseeable if it is obvious that it will happen, or if both of us knew it might happen when you agreed to these terms.

Business losses. Paysmith is a product for businesses. To the extent the law allows, we are not liable for loss of profit, loss of business, business interruption, loss of business opportunity, loss of anticipated savings, or similar losses.

Our cap. To the extent the law allows, our total liability for all claims arising out of these terms in any twelve-month period is limited to the greater of the fees you paid us in that period or US $1,000.

What we never limit. We do not exclude or limit our liability where it would be unlawful to do so. That includes liability for death or personal injury caused by our negligence, and for fraud or fraudulent misrepresentation.

Outside our control. We are not liable for failures caused by events outside our reasonable control, including power or network outages, the acts of a bank or payment network, or a decision by a regulator.

Time limit. Any claim under these terms must be brought within one year of the event that gave rise to it.

10 — Indemnity

You will cover our reasonable losses arising from your use of Paysmith in breach of these terms or the law, including the actions of agents operating under your account.

11 — Changes, and if something goes wrong

Changes to these terms. We may update these terms as the product and the law change. When we do, we will revise the date above and ask you to accept the new version when you next sign in. For a change that materially affects you — including a price change — we will give you 30 days' notice.

Closing your own account. You can close your account whenever you like.

If something doesn't line up. Occasionally we find something that needs sorting out — verification that has gone stale, a business that turns out to sit outside what we can support, or activity that looks like fraud. Where we can, we would rather resolve it with you than end things. What we do depends on what we find.

We may pause part of the service while something is resolved. Usually that means payouts or new cards, while your balance and everything else stay as they are. This is normally because:

Everything resumes once it's resolved, and we'll tell you what we need.

We may close your account on 30 days' notice where something can't continue but isn't urgent. For example:

You keep access during those 30 days so you can move your money and take your data with you.

We may suspend or close your account immediately where we have no realistic alternative:

We'll tell you as soon as we're allowed to, and explain what happens next.

Getting your money. Closing your Paysmith account does not close your wallet or forfeit your balance. Funds are returned to you under the payment provider's terms. Where we can, we will tell you how to withdraw a remaining balance before access ends.

12 — Governing law and disputes

These terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. [DISPUTE RESOLUTION: courts or arbitration, seat, and whether class actions are waived — counsel's call.]

13 — General

These terms, together with any document they link, are the entire agreement between us. You may not transfer them without our consent; we may transfer them to an affiliate or successor. If a provision is unenforceable, the rest stands.

14 — Contact

Questions about these terms?

Ploton Labs, Inc.
8 The Green, STE A
Dover, DE 19901
United States
[email protected] · +1 619 214 9308

15 — Terms from our providers

Parts of Paysmith are delivered by other companies, and their terms apply to those parts alongside these.

Payments and wallets. Most recent versions can be found here for AWX Terms & Policies and here for Connected account user terms.